Privacy policy

Privacy Policy

Last Updated: July 2026

At Pettlez Jewellery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you use our website, we may collect the following information:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers)
Order history
Device and browsing information

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and delivery updates
Improve our products, services, and website experience
Prevent fraudulent transactions and ensure website security
Comply with legal obligations

Payment Security

We do not store your complete payment details on our servers. Payments are processed through secure third-party payment gateways that use industry-standard security measures.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers such as:

Payment processors
Shipping and logistics partners
Customer support service providers
Legal authorities when required by law

These partners are only given the information necessary to perform their services.

Cookies

Our website may use cookies and similar technologies to:

Improve website performance
Remember customer preferences
Analyze website traffic
Provide a better shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no online transmission or storage method can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites.